Docs/Knowledge Base

Knowledge Base & RAG

The Knowledge Base is the foundation of RankWriting's RAG (Retrieval-Augmented Generation) system. Upload your content and the AI will reference it when writing — instead of relying solely on generic training data.

What to upload

Good candidates for your Knowledge Base:

  • ·Product documentation
  • ·Brand FAQs
  • ·Service description pages
  • ·Historical blog articles
  • ·Case studies
  • ·Internal knowledge base articles

How RAG works

  1. ·When you upload a document, the system splits it into small passages and generates vector embeddings
  2. ·At generation time, the system queries the vector store using your article's topic, finding the 5 most relevant passages
  3. ·Those passages are injected into the AI prompt as grounding context

This means generated articles contain your real product details, accurate figures, and brand-specific language.

Create a knowledge base

  1. ·Go to Dashboard → Knowledge Base → New KB
  2. ·Give it a name (ideally named by site or business line)
  3. ·Upload files (.txt, .md, .pdf, or paste text directly)
  4. ·Wait for processing to complete (usually a few seconds to a few minutes)

Use in article generation

On the Generate page, expand the advanced options and select a Knowledge Base. The AI will automatically retrieve and reference relevant content during generation.

Tips

  • ·Specific, detailed content works better than high-level summaries
  • ·Keep your Knowledge Base updated as your product or services evolve
  • ·One Knowledge Base can be shared across multiple sites
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